Authenticity guarantee
Draft policy · not yet in effect
Evidence that must match the product
The Thai FDA number, importer name, goods-received documents, lot number and expiry date must all be checked against the product we actually ship.
3 levels of lab status
We send a sample for testing and publish the lab, method, date, flavor and lot.
A report from the brand that you can open and match to the lot.
No verifiable report yet. We show the label figure separately and never call it verified protein.
How we compare prices
Price ÷ (grams of protein measured per serving × servings), using results for the same product, flavor and lot. If a report only tests for contaminants and not protein, we can't work out a verified price per gram.
Fake? 2× refund
Draft: if a product from us is proven fake, we refund 2× what you paid. Terms, evidence, testing method, responsibility and refund time: [Add real data]
Warehouse and delivery
Proof of temperature control, recorded temperature range and carriers: [Add real data]